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  Customer Service
  Mexico:998-883-3143
  USA-CAN:1-855-326-0682
  Brazil:0-800-892-3371
  Argentina:0-800-122-0384
  Colombia:01-800-952-0705
  Spain:900-965-224
  Chile:800-835-016
  Costa Rica:800-052-1715
  Panama:800-052-0524
  Ecuador:800-5-931-0227
  Peru:0-800-00-642
  UK:800-04-89-203
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About ATV Xperience
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Payment options

With the main banks and cards issued in Mexico.

Payment options

We offer you multiple payment options to pay for your reservation. Restrictions apply.

Promotion valid only on websites and Customer Service Centers.

Benefits and Certifications

Savings, Warranty against bad weather, etc.

Online Shopping Benefits

Get the best benefits.

Pay in installments without interest with participating credit cards and enjoy the promotions that Grupo Xcaret has for you. Bancomer, Citibanamex, Santander, Banorte, Scotiabank, Itaucard, Inbursa, IXE, Banco del Bajío, Afirme, American Express, and PayPal with 3 and 6-month interest-free installments. HSBC with 3 to 15-month interest-free installments. Valid exclusively for cards issued in Mexico.

We offer you a safe and secure online shopping experience on this site. We have several channels to answer your questions, such as our phone lines and chat. Learn more about how to purchase our services through recognized channels here..

Upon arrival at the park, you can hand in your coupon at the special ticket booths for faster access.

Your coupon is valid for one year and has a weather-resistant warranty, which you can redeem exclusively 24 hours in advance. Date changes are not permitted on the day of your visit. Restrictions apply.

Discounts

Save on your tickets by buying in advance

Special Discounts on Your Purchase

Buy your Xcaret admission in advance and get the best discounts online.

10% discount when purchasing admission to parks or tours (except Xcaret, Xichén Clásico, Xichén Deluxe, or Xenotes) 7 to 20 days in advance. For Xichén Clásico, Xichén Deluxe, or Xenotes tours, this discount applies to purchases made between 0 and 20 days in advance. For Xcaret, this discount applies to purchases made at least 7 days in advance. Does not apply to combinations of two or more parks or tours.

15% discount when purchasing admission to parks or tours (except Xcaret Park) 21 days or more in advance.

20% discount on combination purchases of two or more parks or tours.

25% off the adult price for children ages 5 to 11. Children ages 0 to 4 are free at Xcaret and Xel-Há. The minimum age requirement for Xplor, Xavage, Xplor Fuego, Xenses, and Xoximilco is 5 years old; for Xenotes, it is 6 years old.

Advance purchase discounts for 7 and 21 days do not apply to Xcaret Park Admissions and Tours.

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Parks

Tours

Xcaret Xailing

Hotels

Customer Service / Sales

Monday to Friday from 7:00 AM to 12:00 AM / Saturday and Sunday from 7:00 AM to 10:00 PM. Local Time.

Mexico:
998-883-3143

USA-CAN:
1-855-326-0682

Brazil:
0-800-892-3371

Argentina:
0-800-122-0384

Colombia:
01-800-952-0705

Spain:
900-965-224

Chile:
800-835-016

Costa Rica:
800-052-1715

Panama:
800-052-0524

Ecuador:
800-5-931-0227

Peru:
0-800-00-642

UK:
800-04-89-203

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Destinations

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About Xcaret
About Xel-Há
About Xplor
About Xplor Fuego
About Xoximilco
About Xenses
About Xenotes
About Xichén

Buy

Buy Xcaret
Buy Xel-Há
Buy Xplor
Buy Xplor Fuego
Buy Xoximilco
Buy Xenses
Buy Xenotes
Buy Xichén

About ATV Xperience

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ATV Xperience Cancun, Contact us: Monday to Friday 7:00 a.m. to 12:00 a.m. | Saturday and Sunday 7:00 a.m. to 10:00 p.m.

Cancun-Puerto Morelos Highway, Km 307 Mza. 01 Lote 01-02. Puerto Morelos Quintana Roo México CP 77580

Teléfono Cancún: 998-883-3143