FAQs
ATV Xperience is an exciting off-road adventure where you can drive an ATV through jungle trails and combine the experience with a Jet Boat ride, swimming in a cenote, or a natural water body.
Cancun Route, Puerto Morelos Route, and Playa del Carmen Route.
Cancun Route: ATV + Jet Boat (this activity is optional and has an additional cost).
Puerto Morelos Route: ATV + cenote swimming.
Playa del Carmen Route: ATV + swimming in a natural water body.
The experiences last between 90 and 105 minutes. Including transportation, the total time is approximately 3 to 4 hours.
• Cancun Route: 105 minutes.
• Puerto Morelos Route: 90 minutes.
• Playa del Carmen Route: 105 minutes.
Departures are available at 9:00 a.m., 11:00 a.m., 1:00 p.m., and 3:00 p.m.
Currently, there are three caravans per time slot.
Yes, if you have a valid driving permit and are accompanied by an adult.
We use 2025 CAN-AM ATVs, available in 500cc and 650cc models.
The speed limit is 30 km/h (19 mph) to ensure safety.
The maximum capacity of the vehicle is two adults. The maximum weight limit is 270 kg (595 lbs) per vehicle.
No prior experience is needed. Before the tour, you will receive safety and driving instructions.
No, the tour is in a caravan, and you will always be guided by an expert.
You should immediately notify the guide, yield the way, and pull over to the side.
A helmet, goggles, and a life jacket are provided.
• Comfortable, lightweight clothing.
• Swimsuit and towel.
• Closed-toe water shoes or regular shoes.
• Chemical-free insect repellent and sunscreen.
• Money for souvenirs and photo packages.
No, collision insurance has an additional cost per ATV unit.
We have a first aid unit available.
The use of personal cameras is not allowed during the tour for safety reasons.
Yes, we offer a professional photography and video service.
• Cancellations made more than 2 days in advance have a 10% fee.
• Cancellations within 2 days or less before the visit are non-refundable.
• Same-day date changes are not allowed.
If you arrive late, you can join the next caravan, depending on availability.
Yes, if two people share an ATV, they can take turns driving in designated areas.
• Respect the maximum speed limit of 30 km/h.
• Do not stop unless instructed by the guide.
• Do not get off the vehicle while it is in motion.
• Follow the designated route and road signs.
You can book online or through Excursion Travel, where members and guests can access special discounts.